Cofacio The Help Engine

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The Help Engine

What people are looking for on Cofacio

We were wondering what people would look for and discuss on Cofacio and the answer seems to be pretty much anything. We’ve highlighted a few of our favourite topics to date and the best way to describe them would be diverse. We’ve people asking about children’s books, bands at launch parties, car registrations, computer games for kids and my personal favourite ’sink mats’. Below are the links so you can learn, laugh and despair with fellow Cofacio users.

http://cofacio.com/related-searches/Is-there-a-band-playing-at-the-Cofacio-launch-party/7608.htm

http://cofacio.com/related-searches/roald-dahl-books/7304.htm

http://cofacio.com/related-searches/Does-anyone-know-what-next-years-car-registrations-are-going-to-be/6785.htm

http://cofacio.com/related-searches/sink-mats/8273.htm

http://cofacio.com/related-searches/How-to-train-children-to-become-addicted-to-computer-games/7756.htm

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The End of The Summer Holidays

I’ve just returned from working on the Spanish side of Cofacio in Madrid and it feels that both the UK and Spain are enjoying the last few rays of summer sunshine. We’ve been thinking about the type of users who might Cofacio particularly helpful and have reasoned that in the UK, during this recession a lot of people have been staying at home or at least in this country.

I personally enjoyed holidaying in Dorset, and although we chose holiday cottages there’s also a lot of evidence of people going camping and caravanning, doing house swaps ,and even couch surfing. In fact The Times reports UK Camping has hit record levels this year, with some reports that more British people camped in the UK than visited Spain for their summer holidays.

Interestingly despite Caravanning having a dodgy reputation in the UK, with Top Gear continually bashing it’s status with episodes like the following where they burnt a caravan:

Caravanning has starting to become credible, Wifi is being added to campsites, there’s a cool Web 2.0 style camping web site called Campr, and even professional footballers like Rio Ferdinand have been staying at a Holiday Parks. In fact things are going so well for the caravanning trend-setters that the BBC even had to admit that their Caravan burning was a fake. Top Gear are still up to their anti-caravan tricks though with news of their latest stunt this time unintentionally ending in disaster as they crashed a hot air balloon carrying a caravan the other day.

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Web Cooperation and Sharing Services Making the News

Last week saw two pieces of news that were particularly relevant to Cofacio. The first was the purchase of Dopplr for $15 million by Nokia and the second the launch of a new search service called Askpeopleyouknow.

For those that haven’t heard of Dopplr it’s a travel tool that allows you to share plans with your network of friends and colleagues. Rather like in work when you let people know where you’re going to be, Dopplr lets you share this information with the people you choose, not just as a way of keeping people informed but also as a means to organise your time better. If you happen to be in New York on business when your friend or business associate is too than why not meet up for dinner or arrange a quick meeting rather than kill down time on your own for example.

Askpeopleyouknow (AKYP) is a social search tool that lets you share searches with your chosen network. It’s a social network in that you need to create a profile and then invite or find friends. Once you’ve done this the idea is that can not only search the web as you would normally but also ask your network of friends if they have any ideas as well. It’s been funded by Peter Bazalgette, ex Creative Director of Endemol, amongst others so it will be interesting to see how quickly it can gain traction in an already extremely competitive search market. Getting people to give up the Google search habit is no easy task as Microsoft, Yahoo and Ask have all found out.

With regards to us, it’s great news to see value being put on both these products as they offer features and benefits that we’ve built into Cofacio.

The first is the ability to share information with other people which benefits us by allowing us to find others in similar situations so we can jointly make the most of our time and be better organised. Finding others looking for the same can open up numerous opportunities for cooperation between those two or more people as they share a common objective.

The second is the ability to ask a number of people easily and simply, without having to do so individually by phone, mail or in person. In the case of Cofacio you can ask other Cofacio users or post your query to your contacts on Facebook or Twitter. So while search engines undoubtedly provide us fantastic access to the information documented on the web, it’s worth remembering that;

1. People are great sources of tacit knowledge, i.e. information that can’t easily be transferred in writing and is better explained via conversation
2. A lot of information simply isn’t on the web and resides in people. I’m still looking for a statistic but my guess is that a minuscule percentage of the worlds information is documented, let alone made public online. Just consider the number of closed company and organisational intranets.
3. It is often other people’s opinions that help us make decisions. People we know or those we consider experts allow us to qualify information that we find and benefit from their experience and knowledge.

To end then, congratulations to Dopplr and good luck to Askpeopleyouknow. It’s always good to hear positive news about other web companies in the cooperation space and great to see such an ambitious start up as AKYP being run out of the UK.

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Networking for Fun

Apologies for not blogging more but we’ve been flat out this week listening to feedback from people and making changes. Thanks especially to Yannick, Manu, Simon, Derek, and Aneel for their ideas and encouragement.

Saying that, it’s not been all work and we did manage to get out of the office this Tuesday to attend a Business Scene event on Social Media, a worthy substitute for a night in watching the opening matches of the Champions League and well worth the trek across London on a rainy wet evening. The people attending were a varied business crowd, all very pleasant though different to the people at our last event which was the DConstruct web developers conference in Brighton. There’s a blog post coming soon on that event but it was pretty blue sky stuff so please bear with us while we try to understand it.

The talk at Business Scene was given by Nick Tadd, a self confessed web enthusiast who very successfully spelt out the opportunities for businesses that social media sites such as Facebook, Twitter and dare I say Cofacio offer. In the same way that individuals can manage and enhance their personal relationships via social media, so too can companies and organisations enhance their customer relationships. It’s about having a two way discussion, slightly different to more traditional marketing which has been more of a monologue. With social media the rule is that people buy people and conversations lead to clients.

After the event came the traditional hour of meeting and greeting. Now I for one was thinking of getting home to see the end of the football and putting my feet up so the idea of networking was not something I was really enamoured with, which is when the event organisers added a twist to the proceedings. It was suggested that each person write down three things about themselves, two of which were true and one of which was a lie, and that we then tried to meet as many people as possible and identify as many lies or truths as we could.

What resulted was the noisiest and most fun networking session I’ve experienced and probably one of the most productive. People noticeably relaxed as they revealed more about themselves and tried to guess the truth about the other person. It was a great example of how people enjoy discussing and talking about their interests, and a great example of how socialising for fun can be just as beneficial for discovering new opportunities, ideas and people.

Recently we’re often asked what Cofacio is going to give people and what’s in it for the user, to which we answer that conversation with others looking for the same can lead to knowledge sharing, new ideas and new opportunities. However, we shouldn’t forget that socialising with like minded people is fun, it’s something that we inherently enjoy and ultimately need if we like to feel part of something bigger than ourselves. For us then, Cofacio is as much about people having fun as about them finding what they’re looking for, we hope you agree.

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Pre-launch Preparations Under Way

I’m really honoured to be writing the first post for Cofacio. We’re currently busy working away behind the scenes to get our exciting new web site ready for you all. We’re working all hours at the internal testing stage of development, hoping to release to our first registered users within two weeks from today. Please have a read of the about page, sign up to be alerted when we’re ready, and get in touch to let us know what you think of our idea and our design.

If you’d like to help us out too then please tell your friends a little about what we are up to and direct them to our pre-launch page.

You can find us on Twitter, and Email, orĀ  by telephone on +44 203 417 6308. (Skype, Facebook and LinkedIn coming soon).

It’s all about the conversation, and we’d love to hear from you!

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